We've got people talking!
Every person I dealt with was helpful, professional, knowledgeable, polite and patient with me. This has been the most positive customer experience I have had in a long time. As a manager for a large organization with external business customers, I can state that this team demonstrated leadership attributes by putting the customer first and delivering customer service excellence.
I have a MacBook Air, IPhone and iPad. I have now created an iCloud email. This positive experience has turned me in to a life long Apple customer and I will make sure that I let everyone know how well I was treated.