Jump+ is proud to announce that we will be opening a brand-new store in Oshawa — a significant milestone as this marks our first new store opening in five years! We are looking for an experienced team member to join our brand-new Apple Premium Reseller store located in Oshawa. This is an exceptional chance to help lead the launch of a new store from the ground up — to build a high-performing team, shape a strong store culture, and drive lasting success from day one.

Leadership

​• You are a Leader of people, projects and ideas.

​• You are an innovative thinker, a strategic planner and an excellent coach

​• You are extremely attentive to detail

​• You have excellent communication skills

​• You achieve and surpass set sales goals and always motivate staff

​• You have strong analytical skills to report and discuss store numbers

​• You establish and maintain positive working relationships with corporate headquarters, upper ​management, and all direct reports

​• You inspire, mentor and share your passion for technology

Creativity

​• You are passionate about the digital arts, teaching workshops and sharing your passion either on a one to one or to a small group.

Customer Service

​• You model exemplary selling techniques and customer service.

​• You organize sales floor coverage while maintaining a strong self-presence on the selling ​floor.

​• You develop a vision and an action plan to correct negative trends and achieve store goals.

​• You track and ensure that quantifiable goals are met.

​• You ensure that sales associates are developing and maintaining long-term clients through ​the effective use of customer service.

Merchandising

​• You ensure that all product presentation is always maintained to company standards.

​• You ensure that all visual and merchandising directives are implemented according to ​ ​company standards.

Operations

​• Store safety and product protection is a priority.

​• Supervise the enforcement of company cash handling, loss prevention, store funds, and ​deposit procedures.

​• You ensure all administrative responsibilities are completed promptly and accurately with attention to detail.

​• You identify and discuss operational issues/concerns with regional manager.

​• You perform other duties as directed by the head office.

​Loss Prevention

​• You regularly utilize store inventory audits to ensure consistent inventory control.

​Store Maintenance

​• You maintain an immaculately clean and well-maintained sales floor and stock room.

​• You utilize, develop and revise maintenance checklists regularly to ensure consistency of the ​store's cleanliness - in conjunction with head office.

Jump+ is looking for an experienced team member to join our Apple Premium Reseller located in Oshawa. The is an opportunity to join a fantastic team and be associated with the world’s best loved brand.

Merchandising

• You are extremely attentive to detail and have a distaste for things out of place

• You are extremely attentive to detail and have a distaste for things out of place

• You love merchandising and always ensure proper displays

• You assist in product presentation is always maintained to company standards.

• You are responsible for the implementation of visual and merchandising directives

• You recognize that receiving is a task to be done efficiently and as soon as merchandise is shipped

• You understand the importance of proper paper trails for all aspects of the store: shipping, receiving, invoicing, order taking, etc.

• You have excellent communication skills

• You have confidence to communicate effectively with a team

• You have strong analytical skills to report and discuss store numbers

• You are willing to learn

Store Maintenance

• You maintain an immaculately clean and well-maintained sales floor and stock room.

• You utilize, develop and revise maintenance checklists regularly to ensure consistency of the store's cleanliness - in conjunction with head office.

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Inventory Management & Loss Prevention

• You regularly utilize store inventory audits to ensure consistent inventory control.

• You are responsible for regular inventory checks and counts

• You coordinate receiving and shipping back of RMA merchandise to Head Office

• You communicate with warehouse on inventory that needs to be replenished

Customer Service

• You assist in communicating the vision and targets to the staff

• You assist in tracking quantifiable goals and suggest ways to achieve and surpass those goals

• You are available to respond to customer needs, suggestions and complaints

• You adhere to store values, policies, procedures and standards of business conduct

Operations

• Store safety and product protection is a priority.

• Assist in the supervision and enforcement of company cash handling, loss prevention, store funds, and deposit procedures.

• You assist with administrative responsibilities

• You identify and discuss operational issues/concerns with regional manager.

• You perform other duties as directed by the head office.

• You assist with store openings and closings

• Back up the manager in duties as required

Jump+ is looking for an experienced team member to join our Apple Premium Reseller located in Oshawa. The is an opportunity to join a fantastic team and be associated with the world’s best loved brand.

Sales

• You love retailing and dealing with customers

• You deliver optimal customer service through professionalism and product knowledge

• You are well versed and educated on Apple products and related accessories (please note that prior knowledge of Apple products is NOT necessary, as training and self study guides are provided)

• You want to build a community of loyal Apple customers who return to the store for service, support and future purchases of Apple products and related accessories

• You achieve and surpass set sales goals

• You establish and maintain positive working relationships with corporate headquarters, upper management, and all direct reports

• You inspire, mentor and share your passion for technology

• You are available to respond to customer needs and do product demonstrations

• Are available to work 30 hours a week

Merchandising

• You ensure that all product presentation and visual standards are maintained to company standards at all times

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Personal Competences & Attributes

• You are dynamic, intelligent and passionate about what you do

• You are driven to constantly learn

• You have excellent interpersonal skills

• You are extremely attentive to detail

• You are self driven and highly motivated

• You posses excellent communication skills

• You have extraordinary customer service commitment

• You have planning, organization and problem solving skills

• You have flexibility to work in a dynamic retail environment

• You are willing to undergo sales and product training on a regular basis

• You are highly motivated to achieve

• You poses high levels of integrity, ethics, values and trust

Jump+ is looking for a new Apple technician with an eye for detail for our Oshawa location. Previous experience with Apple products and troubleshooting theory is required for this role. We will offer training and certification for the right candidate, but we are looking for a technician with mobile repair experience.

Responsibilities and Objectives

​• Solving technical problems presented by customers

​• Sharing your passion for technology and Apple products

​• Juggling customer and product issues with a genuine sense of urgency

​• Following detailed written repair and process instruction with ease

​• Managing a small parts inventory

​• Understanding how to set customer expectations

​• Recognizing the importance of customer communication in the repair process

​• Keeping up to date with the latest products and necessary technical implications (training is ​required and provided)

​• Working positively as part of a team in a fast-paced environment

Personal Competences & Attributes

​• You are dynamic, intelligent, and passionate about what you do

​• You provide white glove treatment to customers

​• You can communicate technical concepts in layman’s terms

​• You have a sense of urgency but the ability to keep your cool

​• You are extremely well organized

​• You are driven to constantly learn and increase your knowledge

​• You have excellent interpersonal skills

​• You are extremely attentive to detail

​• You are self-driven and highly motivated

​• You have extraordinary customer service commitment

​• You have planning and problem-solving skills

​• You have flexibility to work in a dynamic retail environment

​• You are willing to undergo product training on a regular basis

​• You demonstrate a high level of integrity