About Us

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Mission

    Jump+ is committed to sharing our passion for Apple products with Apple enthusiasts in the communities in which we are located. We aim to provide a premium shopping experience, offering product knowledge and hands on demonstrations.  Your local Apple experts can assist during the discovery stage, ensuring you purchase the right and complete solution for your needs, are able to set up your new devices easily and remain committed to ensuring you enjoy your Apple products beyond the purchase stage.  We are here to service and repair your Apple products, and when the time comes to upgrade, we can assist with your upgrade to a new Apple product. 

Our Commitment to You

  •   Earn your trust by recommending solutions that do more than meet your needs - they will inspire your hopes and dreams.  Jump+ staff are professionally trained and can provide expert advice.  Whether you need a Mac or any other Apple device for personal, family use or for work, you are guaranteed help and advise in making the right choice.

  •   Do everything in our power to surprise and delight our customers, and ensure a premium shopping experience.

  •   Offer support and personalized training services.  Ask us about our troubleshooting, personal trainer and personal set up sessions so we can ensure you get the most out of your Apple products.

  •   Support through services and repairs.  Our Apple certified Mac and iOS technicians are here to service your Mac or iOS device, regardless of whether it is under AppleCare+ or out of warranty.

  •   Make your purchase easy and affordable by offering a variety of financing options, trade in and buy back programs.

  •   Reduce your downtime through services such as same day iPhone screen replacement, battery replacement in under an hour and a variety of data back up, transfer and recovery services to ensure your time is as precious to us as it is to you.  When iPhone services require longer than expected we will do our best to facilitate a loaner iPhone to ensure you always stay connected. 

  •   Share our passion for Apple technology.  Come in and experience the complete line of Apple products first hand.  Your local Apple experts are here to assist you in test driving any of the latest Apple products so you can experience an iPhone, iPad, Mac or Apple Watch in a hands-on, welcoming environment and receive support during the lifetime of your device.  

We Know Apple

    Jump+ is Canada’s first and largest Apple Premium Retailer, an independently owned Canadian family operated chain of stores, recognized by Apple for achieving the highest standards of expertise and customer service. Established in 2011, following a 30 year history and experience with Apple products, Jump+ started in Guelph, Ontario and has grown quickly to have a presence across Canada from coast to coast.