Be Part of the GROWTH!

Jump+ is looking for a new Floor Lead with an eye for detail for our Calgary location. This is an opportunity to join a fantastic team and be associated with the world’s best-loved brand.

About Us

Established over 30 years ago, Jump+ is Canada’s only Apple Premium Partner, recognized by Apple for achieving the highest standards of expertise and customer service. We are proudly Canadian with 20 retail locations across Canada and growing! From the latest Apple devices to Apple -authorized repairs and service, a wide range of premium accessories, wireless plans from all the major carriers and attractive Financing and Trade-In offers, we feature the complete solution for all your Apple needs.

Our Business Services division offers one-stop client access to a complete suite of Apple Products, as well as complimentary accessories and services. Besides Apple products and accessories, Jump+ Business offers: Staging & Logistics services, Warehousing, Servicing & Repair, Financing and Trade-In services. In addition, we also provide a suite of network, security and IT Support solutions as part of our comprehensive Jump Business Solutions services portfolio.

📍 View Calgary Location on Apple Maps

Responsibilities and Objectives

• You love retailing and dealing with customers.
• You deliver optimal customer service through professionalism and product knowledge.
• You are well versed and educated on Apple products and related accessories (Note: prior knowledge is not necessary; training and self-study guides are provided).
• You want to build a community of loyal Apple customers who return to the store for service, support, and future purchases.
• You achieve and surpass set sales goals.
• You establish and maintain positive working relationships across all levels of the company.
• You inspire, mentor, and share your passion for technology.
• You are available to respond to customer needs and do product demonstrations.
• You ensure that all product presentation and visual standards are maintained to company standards at all times.
• Availability: Able to work 30 hours a week.

Personal Competences and Attributes

• You are dynamic, intelligent, and passionate about what you do.
• You are driven to constantly learn.
• You have excellent interpersonal and communication skills.
• You are extremely attentive to detail.
• You are self-driven and highly motivated to achieve.
• You have extraordinary customer service commitment.
• You have planning, organization, and problem-solving skills.
• You have flexibility to work in a dynamic retail environment.
• You possess high levels of integrity, ethics, values, and trust.

Experience

• 2 years background in sales (electronics environment preferred).
• Carrier activation experience (Bell, Rogers, Telus, Wireless Wave, etc.).
• Customer service experience.
• Proven sales track record.
• High school diploma or equivalent.

Why Work for Us:

• Performance is valued, recognized, and remunerated.
• Training and certifications provided by Apple.
• You can create your own career path.
• Competitive pay structure: Hourly rate, bonus pay, commission, and benefits.

JUMPPLUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices, and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required during the recruitment process.