JumpCare Protection

Certified to perform. Protected to last.

JumpCare Provides up to 24 months of peace of mind with coast to coast coverage and tehcnical support in stores.

  • Apple-certified service coast to coast at Jump+ locations

  • Access to technical support coast to coast at Jump+

  • Coverage for manufacturers defects over 1 or 2 years

  • Certified Pre-Owned iPhone Coverage

    • Eligible on Certified Pre-Owned units purchased online or in-store from Jump+
    • 12 Months of Support and Manufacturers defect coverage.

  • Certified Pre-Owned Mac Coverage

    • Eligible on Certified Pre-Owned units purchased online or in-store from Jump+
    • 12 or 24 months of Support and Manufacturers defect coverage.

  • Service Centres

    Book service at any Jump+ location Coast to Coast

  • Carry-in repair

    Take your iPhone or Mac to an Jump+ Location

  • Mail-in repair

    For remote locations we offer Mail-in repair options¹

  • Jump+Care for iPhone

    Jump+Care for Certified Pre-Owned iPhone includes 12 months of in-store Support and manufacturers defect coverage.

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    $79.00+tax

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    Coverage accessable at all jump+ locations across Canada

  • Jump+Care for Mac

    Jump+Care for Certified Pre-Owned Mac includes 12 or 24 months of in-store Support and Manufacturers defect coverage.

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    13-inch display | 1 year $79 | 2 years $159

    14-inch display | 1 year $99 | 2 years $179

    16-inch display | 1 year $149 | 2 years $279

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    Coverage accessable at all jump+ locations across Canada

  • We are an Apple Authorized Service Provider. Our technicians are Apple-trained, so you can trust us with all your Apple devices. We use genuine Apple parts to deliver Apple-certified repairs. Our repairs are guaranteed for 90 days or the remaining term of your Apple warranty or AppleCare+ coverage, whichever is longer.
The program covers the following:
  • Warranty term begins on the date of purchase.
  • Warranty must be purchased concurrent with the purchase of the certified pre-owned unit.
  • Warranty covers manufacturing defects impacting device functionality.
  • Warranty does not cover consumable parts such as batteries (unless failure is due to a defect in materials or workmanship), accidental damage, cosmetic damage, and lost/stolen devices.
  • Warranty is available on jump+ certified used computers and iPhones only. This certification is granted at jump+’s discretion and applies only to computers manufactured in the last 4 years or iPhones newer than the iPhone XR.
  • Should the repair cost be greater than the original purchase price, jump+ reserves the right to replace the unit with a similar model.
  • Warranty is non-refundable.
  • Service covered under the jump+ Extended Warranty must be performed at a jump+ location. Diagnostic testing will follow Apple’s recommended guidelines. Part failure due to service by a third party is not covered.
  • Warranty does not cover software.
  • Warranty does not cover data loss, including data loss incurred during the repair process following a warranty claim.