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Apple Technician - Kingston, ON

Kingston, Canada

Be Part of the WOW!!

Jump+ is looking for a new Apple technician with an eye for detail for our Kingston location on Princess Street.

Previous experience with Apple products and troubleshooting theory is required for this role. We will offer training and certification for the right candidate, but we are looking for a technician with mobile repair experience.

Join a fantastic team and working under the banner of the most recognized worldwide brand!

A store like no other. A passion like no other. A career like no other.

Much more than just a place for amazing Apple products, an Apple Premium Reseller Store provides its customers with a place to learn, to grow their creative skills, receive technical tips, and well-informed product advice. Each Apple Premium Reseller store has a vibrant role in its local community.

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jump+ Kingston

In the heart of Downtown Kingston, jump+ has been apart 
of the Kingston Community since December 2011.  

Address
272 Princess Street
Kingston, ON
K7L 1B5

Store Hours
Monday to Friday 10 AM to 7 PM
Saturday 11 AM to 5 PM
Sunday 12 PM to 5 PM

Responsibilities and Objectives

  • Solving technical problems presented by customers
    Sharing your passion for technology and Apple products
    Juggling customer and product issues with a genuine sense of urgency
    Following detailed written repair and process instruction with ease
    Managing a small parts inventory
    Understanding how to set customer expectations
    Recognizing the importance of customer communication in the repair process
    Keeping up to date with the latest products and necessary technical implications (training is required and provided)
    Working positively as part of a team in a fast-paced environment

Personal Competences & Attributes

  • You are dynamic, intelligent, and passionate about what you do
    You provide white glove treatment to customers
    You can communicate technical concepts in layman’s terms
    You have a sense of urgency but the ability to keep your cool
    You are extremely well organized
    You are driven to constantly learn and increase your knowledge
    You have excellent interpersonal skills
    You are extremely attentive to detail
    You are self driven and highly motivated
    You have extraordinary customer service commitment
    You have planning and problem solving skills
    You have flexibility to work in a dynamic retail environment
    You are willing to undergo product training on a regular basis
    You demonstrate a high level of integrity

Experience

  • 1 year background in technology repair
    Customer service experience
    High school diploma or equivalent

What's great in the job?


  • Great team of smart people, in a friendly and open culture
  • Performance is valued, recognized and remunerated
  • As a young company we are looking for great talent and people who want to lend their voice to our vision
  • Training and certifications provided by Apple
  • You can create your own career path

What We Offer


Each employee has a chance to see the impact of their work. You can make a real contribution to the success of the company. 

Benefits

Dental and Vision Benefits after 3 months
with Canada Life.

Training

Impactful training designed by 
jump+ and Apple.

Employee Discount

Discounts on amazing 3rd Party Accessories 
and Apple Products.